Privacy Policy

Last updated: September 30, 2025

Introduction

MosaicLotto (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website. Please read this policy carefully. If you do not agree with the terms, please do not access or use our site.

Information We Collect

We may collect information about you in several ways, including:

Personal Information You Provide

We collect personally identifiable information such as your name, email address, and phone number when you voluntarily provide it, for example:

  • Creating an account (email and password stored securely)

  • Completing order or participation forms (name, email, province)

  • Contacting us via forms (name, email, phone, message content)

Providing this information is optional; however, not providing certain details may limit your ability to use some features.

How We Use Your Information

We use the information we collect to:

  • Create and manage your account

  • Process your transactions and send related confirmations

  • Respond to your inquiries and provide customer support

  • Verify age compliance (19+)

  • Maintain the security and integrity of our website and users

Disclosure of Your Information

We do not sell, trade, or share your personal information with outside parties for marketing purposes. Trusted service providers who help operate our site or serve you may have access to your information under strict confidentiality agreements. We may disclose your information to comply with legal obligations or protect our rights and safety.

Data Security

We implement administrative, technical, and physical safeguards to protect your information, including SSL encryption for data transmission. While we strive to secure your data, no system is completely foolproof, and we cannot guarantee absolute security.

Children’s Privacy

Our services are intended for users aged 19 and over. We do not knowingly collect personal information from anyone under 19. If we discover information collected from minors, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. Any updates will be posted on this page, so please check regularly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through the support options on our website.